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​​If you are claiming repairs on insurance, check your policy, make sure you have choice of repairer, if you don't, you may  be instructed to take your vehicle to one of the insurance company's preferred repairers. 

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When you've are sure you have choice of repairer, lodge the claim with your insurance company and let them know you will be coming to Sampson's Car Repairs for a quote.

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After you have lodged your claim, your insurance company will send us a request to provide them with a quote and photos of the damage to assess and authorise, once we receive that request, that will prompt us to make contact to arrange a time to inspect the damage.

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We'll contact you to book in repairs once we have received the authority to carry out the repairs.

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At Sampson’s Car Repairs, we guarantee all our work and are totally focused on customer satisfaction.

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Your vehicle will be cleaned inside and out after being repaired.

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If you are the not at fault party, ask your insurance company about the possibility of them providing you with a hire car at no cost to you.

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Should you have any concerns or questions, don’t hesitate to contact us.